Privacy Policy

1. Introduction

Welcome to AutoTranslate Pro Global Sync ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

By installing and using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Store Information: Shop domain, store name, email address, and locale settings
• Product Data: Product titles, descriptions, and other translatable content
• Collection Data: Collection names and descriptions
• Page Content: Online store pages, blog posts, and articles
• Usage Data: Translation statistics, API usage, and app interactions
• Billing Information: Subscription plan and billing status (processed by Shopify)

3. How We Use Your Information

We use the collected information for:

• Providing automatic translation services for your store content
• Managing your translation queue and job processing
• Maintaining your custom glossary and translation preferences
• Processing subscription billing through Shopify Billing API
• Improving our app's performance and user experience
• Sending service-related notifications and updates
• Providing customer support

4. Third-Party Services

We use the following third-party services:

• Google Translate API: To provide translation services. Your content is sent to Google for translation processing. See Google's Privacy Policy.
• Shopify: For authentication, billing, and store data access. See Shopify's Privacy Policy.

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your data:

• All data transmission is encrypted using SSL/TLS
• Database access is restricted and monitored
• We use secure authentication via Shopify OAuth
• Regular security audits and updates

Your data is stored on secure servers and retained only as long as necessary to provide our services or as required by law.

6. Data Retention

We retain your data as follows:

• Active accounts: Data is retained while your subscription is active
• Uninstalled apps: Data is deleted within 30 days of app uninstallation
• Translation history: Kept for 90 days for quality improvement

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Export: Request your data in a portable format
• Opt-out: Uninstall the app at any time

To exercise these rights, contact us at privacy@dxsoft.dev.

8. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process data based on:

• Contract performance (providing the translation service)
• Legitimate interests (improving our services)
• Legal obligations (tax and business records)

9. CCPA Compliance

For California residents, under the California Consumer Privacy Act (CCPA), you have the right to:

• Know what personal information is collected
• Know whether your data is sold or disclosed
• Say no to the sale of personal information (we do not sell data)
• Access your personal information
• Request deletion of your information
• Not be discriminated against for exercising your rights

10. Children's Privacy

Our app is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Company: DXSoft
• Email: privacy@dxsoft.dev